|
|
|
|
ELECTROMATE BENEFITS
-
Single Source for all your Motion Control needs:
-
We carry the industry's most comprehensive selection of Motion Controllers, PC Control Cards, Servo/Stepper Components, Positioning Systems, Bearings and Sensors.
-
Stocking Distributor:
-
We provide off-the-shelf solutions for a complete selection of Servo and Stepper Components and Systems in NEMA 23, 34, 42 & 56 frame sizes.
-
Qualified Motion Control Specialists:
-
We provide comprehensive system design and timely after-sales technical support.
-
Value-Added Services:
-
We offer parts sub-assembly, local repair facilities, aftermarket machining, turnkey onsite installation, software development, and product training seminars.
-
Publications:
-
We offer proprietary Programming Manuals, Teaching Textbooks and interconnection wiring schematics.
-
Extended Customer Service::
-
We provide on-line shipment tracking, multiple currency billing, Visa/MasterCard or wire transfer payments accepted, after hours customs clearance, plus extended warranty programs.
-
Global Reach:
-
Our products are installed in North & South America, Europe, Asia and Australia. We ship to any approved trading nation and meet national regulatory product standards such as UL/ULC, CE, CSA, RoHS, TUV and VDE.
At Electromate, we strive to provide the industry's highest value products and services, quality engineering, and timely after sale support.. Our goal is 100% customer satisfaction. To this end, we are pleased to offer our clients various post sale service options to suit your needs (Standard Service, Value-Added Service).
STANDARD SERVICE
Included with every order are the following FREE services:
-
System sizing/selection assistance
-
Toll free phone support by trained automation specialists
-
Interconnection wiring diagrams
-
Emergency stock (subject to availability)
-
Use of local testing lab for troubleshooting
-
Factory warranty returns (ground transit) prepaid
-
After hours shipping
-
Real-time order tracking
-
Forward customs clearance of all inbound freight
-
Controller firmware upgrades (where applicable)
-
Flexible delivery options including: just-in-time and consignment inventory
-
Dedicated customer service representatives for pricing, order expediting, customer quotes, literature requests and other queries
-
Visa or MasterCard payment with multi-currency billing
-
Same day shipping (by 3:00 PM Eastern Time)
-
High quality, brand name products
Electromate Achieves ISO 9001:2000 Registration
Electromate Industrial Sales Limited of Woodbridge, Ontario is pleased to announce it's successful completion of the ISO 9001:2000 Registration process. The Quality Management System registration was conducted and audited by QMI, Division of Canadian Standards Association, and completed on June 27, 2002.
 The scope of registration encompasses- A Stocking Distributor of Performance Motion Control & Automation Products such as: servo/stepper components & systems, linear bearings, positioning stages & actuators, switch/sensor products and PLC/operator interfaces. Electromate's engineered products are sold & serviced to the following industries: automotive, packaging, machine tool, aerospace, robotics, telecommunications, medical diagnostic, pharmaceutical, food processing and entertainment industries.
States Warren Osak, VP Sales & Marketing "thanks to the dedicated efforts of our valued employees, we have achieved the ISO Quality System certification in our first attempt and ahead of schedule".
Electromate is a Stocking Distributor of Performance Motion & Process Control Products, and can be reached TOLL FREE @ (877) SERVO98 or by e-mail @ sales@electromate.com Additional information on Electromate can be found on their website @ www.electromate.com
|
|
